Hear What Clients & Co-Broke Say About Us and My Team!

Pic of Shenzhen Guangzhou

Foreign Client

Angela Zhang from Shenzhen, China

 

2014年我带着肚子里的宝宝,和不懂英文的妈妈到新加坡待产。医院已经安排好,可是住在哪里,还是没有着落。我一个新加坡的朋友推荐了Rose给我,说是非常专业。说实话,当时我是将信将疑的,对房产经理人,我始终停留在国内的认知,觉得也就和国内的差不多,没有抱太大希望。

初到新加坡,在酒店住了下来,第一次约见Rose是去看房子。小小的个子,穿着合身的职业装,发型一丝不乱,脸上带着亲切的笑容。最重要的是,说着一口标准的普通话。这真的让我太意外!我妈妈也不由地和她亲近一些,大概是有种“他乡遇故知”的感觉吧。Rose有着新加坡人的精致与干练,难得的是,她让陌生的人也很放心,觉得这个事情交给她就没错了。肚子里的宝宝,似乎也在支持着我的决定,看房的事情,进行地十分顺利。初到新加坡想象中的兵荒马乱、忐忑不安,也丝毫未见。

如果这个事情发生在深圳,对于一对异地而来租房的母女,中介也许就是带去看几套房,租客没什么异议,事情也就确定下来了。而Rose却比我和妈妈更像个租客,很多我们没发现的细节,她却更敏锐地发觉,然后坦诚相告。她并不会为了成交一份合同而工作,而是身上带着一种使命感,那就是,一定要帮我们租到一套好房子。本以为租到房子就万事大吉,麻烦事却接踵而至,哪个市场买菜?电视网络怎么办理?家具哪里采购?印象特别深刻的是我妈妈为了一个晾衣架发愁。新加坡是不能将衣服晾到室外的,一般都是洗完直接烘干,这对于我妈妈这个认为没有被太阳晒过的衣服跟没洗一样的人来说,简直是无法接受。我们走了很多地方都买不到合适的晾衣服道具, 所以当Rose拿着一个折叠的晾衣架到我家,我妈简直想认她当女儿了。说起来像是很夸张,但当你在异国他乡,焦头烂额之际,你会明白这个晾衣架意味着什么。

之后我们成了好朋友,像好朋友一样约着吃吃逛逛,当然主要是她带我们去新加坡的各个角落。回想那段日子,当我心里有不确定的事情,有棘手的事情,我始终知道我只要一通电话,就能得到解决的方法,我很心安。肚子里的宝宝,也很安心。

后来Rose和她朋友来了深圳,很幸运可以尽地主之谊,这才得知,原来她还擅长风水易学。这时候又一次感慨,我是有多幸运!一直说要带宝宝回去看Rose阿姨,可惜种种原因未能成行。这是我的,也是她的贵人。幸得相助,让这个小生命快乐、安然地诞生于新加坡。一篇介绍写成这样,确实匪夷所思。

当Rose邀请我写一篇评价时,我很忐忑,怕写不好,因为文字实在无法表达所有,她的专业,她的体贴,她的人格魅力,留待幸运的你去揭晓。

Pic of Shanghai

Foreign Investor

陈太 from Shanghai, China

 “Rosemary是一位能让我把自己的房子交给她打理十分放心并且省心的房屋经纪人。

认识她是一个很偶然的在新加坡投资房产的机会,她对整个区域,小区,房型等都有非常专业的判断并且能给出真实诚恳的意见。

除了房屋买卖事务之外,她更是一个将后期服务做到极致的人。随时跟业主,租户,物业沟通,有问题及时解决,不但让业主省心,也让租户满意并续租。

总之,Rosemary是一位想你所想,急你所急,能全方位打理房屋投资的优秀经纪人。.”

 
 
Picture of Living Hall With Ladder

Buyer

Mr Lim & Family Landed Property

 

“After several months of shopping, we decided on a house that fits our family with the most ticks.

Buying into a landed housing, it requires a lot more technical knowledge than we first thought! We are glad that Rosemary assisted us through and advised us on the various costings with a breeze!

She is always ready to attend our needs as long as we ask for her. From advisory to maintenance, she has become “part of our life” lol!

Thank you very much, and we will not hesitate to refer you to anyone who needs your reliable services.”

Picture Of Coffee Table With Display

Asset Progression Seller

The Chew Family

 

“We trusted Rose’s insight, advice and how she anticipates ahead of any challenges. We are well prepared in advance what to expect along the way, so we minimise “surprises”.

She illustrated the process with baby steps. She was assuring and highlight what to expect, along with options. Her aftersales service is applaudable, which is lacking in most industries, let alone real estate.

We enjoy working with her. She is good at managing expectations and always do her best to make things work. You will see how she manage when things do not flow the way it should.

We have known her for a long time, and we knew her favourite cartoon is Doraemon. However, we feel she’s our Doraemon!!”

 
Pic of a huge bedroom

Investor

45 years Old Civil Servant

 

“I like the fact that you have never tried selling us anything right from the beginning. Most salespersons we met tried selling us any new launches they could.

You shared so much knowledge with us and ensured we achieved our objectives on every angle of our investment.

Indeed, as you mentioned, buying matrix has changed so much compared to 10 years ago. Your careful thought into market analysis and understanding our financial strength & weakness via your “unique tools” enable us to invest confidently with you.

And we look forward to having you with us in our next plan.”

Pic of a bedroom

Property Management

Jon Lam & Family (For Property Leasing)

 

“We are very thankful to have Rosemary manage our properties. We know her since 2003. She is a no-nonsense person, and her attitude at work is impressive! We know we can trust and leave things in her good hands. To best describe her, she undertakes her job with passion.

 We engaged an external management company to manage our properties but experienced lots of issues since the communication was inconsistent and unproductive (handled by many staff). The tenant asked for unbelievable requests due to some unforeseen inconvenience in the property. We seek her for help. She was not at all calculative and assisted us in solving the issue in her very own way.

 We switched our contract under her as we knew she is the one we have been looking for, who will give us peace of mind.” 

Picture of Rosemary

Personal Concierge

Mrs Liu & Family

“I casually prompted the question since we needed someone we could rely on to help when we were all abroad.

Rose gladly agreed. We were pleasantly surprised when she decided to our proposal.

I must say she is superbly sensitive, versatile and thoughtful in her very own ways. I think she make a very outstanding PA. She has that flair for this service industry.”

 
 
Roof Tiles

Maintenance

George & Family (Waterproofing & Roofing Works)

“Over the years, we dealt with numerous contractors. However, it is not easy to find reliable ones since most of them would somehow cut corners somewhere, without our knowledge.

We were so glad to know that we can rely on Rose for the roofing works! We know we can leave things in her safe hands. We have faith in Rose to deliver us quality work.

 We are amazed to witness how a dainty lady like Rose can manage and control her contractor confidently!? Unexpected and we are so happy to have her.

Her follow-up service during the warranty period is beyond words. She is equally prompt, as always!”

 
 
Water pipes and DB Board

Maintenance

Mr Rama & Family (Plumbing & Electrical Works)

“We have a level 1 apartment for lease. The toilet remained choked despite repair done by 2 plumbers we engaged through recommendation and google. Tenant got frustrated.

Then, my wife remembered Rosemary’s extended services! Her guy came and solved the issue in less than 4 hours. For weeks, no news was good news!

I wish to say it is not easy to find one who knows his job well and can do it right the first time (like what Rose highlighted) confidently because that takes a lot of practice and experience built over the years, not just the theoretical part of it.” 

Antique counter restored

Furniture Refurbishment/ Restoration

A Sentimental Counter In late 1930’s

 

“We can’t thank Rose enough for fulfilling our dream.

It was through our conversation that we realised she could assist us with our decaying counter! A look of awe crept onto the faces of all family members! The finished yet refreshed product was simply astounding!

Once again, thank you very much, and we wish you the best in your career.”

 
Picture of 2 hands holding a document

Co-broke Salesperson

Coporate Tenant Based

“I am a tenant-based agent and face many different salespersons daily. It is imperative for me to co-broke with someone who will make both our lives easy throughout the tenancy period.

Rose is the one in my TOP list. She is swift in everything from LOI to TA to attending complaints. Rose is one who takes pride in her work. She has never at one time shun my calls nor push responsibility but always try her best to get things in place.

I am lucky that we have worked together for more than 2x. Rose, I wish to say the feeling is mutual that we both have crossed path!

Others say it is impossible and not easy to find friends in this trade. I beg to differ because we found each other!

Thank you for being you. From stranger to friend. I do appreciate and value your sincere friendship!”